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CDRoller Online Help

Introduction 1. Installing CDRoller 2. Uninstalling CDRoller 3. Opening and Closing CDRoller 4. How to register the program 5. How to upgrade CDRoller 6. Recovering CD/DVD/BD Data Overview 6.1. Disk recognition 6.2. Using Session Selector 6.3. Searching the lost UDF files on CD-R/DVD-R/DVD+R disks 6.4. Applying Scan UDF Disc 6.5. Recovering files 6.6. Recovering DVD video and photos 6.7. Recovering files from UDF discs in ISO mode 6.8. Retrieving the photos from mini discs created by Sony Mavica CD cameras 6.9. Identifying Raw ISO Data 6.10. Burning recovered data 7. Additional features Overview 7.1. Testing Disc 7.2. Extracting Audio Tracks 7.3. Extracting ISO Image File 7.4. Creating Short CD/DVD image 7.5. Examining disc sectors at low level 7.6. Recovering flash data 8. FAQs 8.1. License and purchase 8.2. Installation 8.3. Opening CDRoller 8.4. Recovering disc data 8.5. Reading mini DVD-R discs created by Hitachi DVD camcorders 8.6. Retrieving the photos from mini discs created by Sony Mavica CD cameras 8.7. Recovering video data off the discs created by DVD recorders (standalone devices) 8.8. Reading mini DVDs created by Sony DVD Camcorders 8.9. General Questions 8.10. Troubleshooting 9. Customer Support 9.1. Contacting Technical Support Annex A Controls and dialog boxes A.1. Main Window A.2. Main Menu Commands A.3. The Toolbars A.4. Preferences A.4.1. Browser A.4.2. UDF Reader A.4.3. ISO Reader A.4.4. CD/DVD Library A.4.5. Audio Extraction A.4.6. Disc Test

8.3. Opening CDRoller Previous  Top  Next Q: After i have inserted a disc into the drive, the program seems to hang my system. Any suggestions? A: 1. Under Windows 2000/XP/2003/Vista/7, please select SPTD interface under the Browser tab in the program Preferences and try to read your disc again. Separately, please try to Set Exclusive Access under the Browser tab in order to avoid a conflict with "malicious" filter drivers that can be installed by 3-rd party software. 2. If you recover CD data, try to turn off DVD reader and use the CD recovery methods only: - Remove the disk(s) from the drive(s) and start CDRoller again (without any disks inserted). - Click the Preferences from the View menu. Uncheck the Apply DVD Reader box on the UDF reader tab in the Preferences dialog. Click the OK button to close the Preferences. - Insert the disc again. 3. If you have installed a software from Fengtao Software Inc (DVD Region, DVD Idle, etc.) before, we recommend to UNCHECK Always read Full TOC box under UDF Reader tab. 4. Perhaps, your drive can not support some special methods to recognize unreadable disk. Please try the following way: - Remove the disk(s) from the drive(s) and start CDRoller again (without any disks inserted). - Click the Preferences from the View menu. Uncheck the Always use a drive capabilities and Detect disc insertion by Windows boxes on the Browser tab in the Preferences dialog. Click the OK button to close the Preferences. - Insert your disc into the drive and wait for the end of the disc reading processed by another CD/DVD/BD related program after the disc insertion. - Click the Refresh button in the Tool Bar.