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CDRoller Online Help

Introduction 1. Installing CDRoller 2. Uninstalling CDRoller 3. Opening and Closing CDRoller 4. How to register the program 5. How to upgrade CDRoller 6. Recovering CD/DVD/BD Data Overview 6.1. Disk recognition 6.2. Using Session Selector 6.3. Searching the lost UDF files on CD-R/DVD-R/DVD+R disks 6.4. Applying Scan UDF Disc 6.5. Recovering files 6.6. Recovering DVD video and photos 6.7. Recovering files from UDF discs in ISO mode 6.8. Retrieving the photos from mini discs created by Sony Mavica CD cameras 6.9. Identifying Raw ISO Data 6.10. Burning recovered data 7. Additional features Overview 7.1. Testing Disc 7.2. Extracting Audio Tracks 7.3. Extracting ISO Image File 7.4. Creating Short CD/DVD image 7.5. Examining disc sectors at low level 7.6. Recovering flash data 8. FAQs 8.1. License and purchase 8.2. Installation 8.3. Opening CDRoller 8.4. Recovering disc data 8.5. Reading mini DVD-R discs created by Hitachi DVD camcorders 8.6. Retrieving the photos from mini discs created by Sony Mavica CD cameras 8.7. Recovering video data off the discs created by DVD recorders (standalone devices) 8.8. Reading mini DVDs created by Sony DVD Camcorders 8.9. General Questions 8.10. Troubleshooting 9. Customer Support 9.1. Contacting Technical Support Annex A Controls and dialog boxes A.1. Main Window A.2. Main Menu Commands A.3. The Toolbars A.4. Preferences A.4.1. Browser A.4.2. UDF Reader A.4.3. ISO Reader A.4.4. CD/DVD Library A.4.5. Audio Extraction A.4.6. Disc Test

8.10. Troubleshooting Previous  Top  Next Q: I think I have found a bug. Where and how can I submit reports about found problems? A: You can e-mail description about any problem you find to support@cdroller.com. Please be sure to check if you are using the latest version of program, problem may already be fixed at that time. When describing your problem, try to include as much information as possible for our programmers to be able to repeat the problem - reproducing the error is the first and most important step to solution. Please also include the following info: - short description of your computer drive(s). - name and version of CD/DVD/BD mastering software or standalone device (digital camera, DVD camcorder, standalone recorder) that created this unreadable CD (DVD, BD). - Windows version you are using now.