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Introduction 1. Installing CDRoller 2. Uninstalling CDRoller 3. Opening and Closing CDRoller 4. How to register the program 5. How to upgrade CDRoller 6. Recovering CD/DVD/BD Data Overview 6.1. Disk recognition 6.2. Using Session Selector 6.3. Searching the lost UDF files on CD-R/DVD-R/DVD+R disks 6.4. Applying Scan UDF Disc 6.5. Recovering files 6.6. Recovering DVD video and photos 6.7. Recovering files from UDF discs in ISO mode 6.8. Retrieving the photos from mini discs created by Sony Mavica CD cameras 6.9. Identifying Raw ISO Data 6.10. Burning recovered data 7. Additional features Overview 7.1. Testing Disc 7.2. Extracting Audio Tracks 7.3. Extracting ISO Image File 7.4. Creating Short CD/DVD image 7.5. Examining disc sectors at low level 7.6. Recovering flash data 8. FAQs 8.1. License and purchase 8.2. Installation 8.3. Opening CDRoller 8.4. Recovering disc data 8.5. Reading mini DVD-R discs created by Hitachi DVD camcorders 8.6. Retrieving the photos from mini discs created by Sony Mavica CD cameras 8.7. Recovering video data off the discs created by DVD recorders (standalone devices) 8.8. Reading mini DVDs created by Sony DVD Camcorders 8.9. General Questions 8.10. Troubleshooting 9. Customer Support 9.1. Contacting Technical Support Annex A Controls and dialog boxes A.1. Main Window A.2. Main Menu Commands A.3. The Toolbars A.4. Preferences A.4.1. Browser A.4.2. UDF Reader A.4.3. ISO Reader A.4.4. CD/DVD Library A.4.5. Audio Extraction A.4.6. Disc Test

9.1. Contacting Technical Support Previous  Top  Next The goal of the CDRoller Support Team is to provide our users unrivaled technical assistance when implementing CDRoller technologies. Our commitment to you is very simple. Top-notch support and immediate solutions to your technical problems. Since we have customers throughout the globe, we will do our best to respond to requests 24 hours a day. With our technical assistance, there are no banker's hours, no auto-responder support replies, and no closed for the holiday's door sign. Each member of CDRoller's programming staff is an expert inside operating system structure. At our team, simplicity and elegance are greatly appreciated, practiced, and achieved. Buy our product, use our service, and you will come to appreciate that too. You do not have to purchase the software in order to receive support, all your questions regarding CDRoller will be responded within 12 hours, usually within 4 hours. If you have purchased the product, please include the email address that you used when purchasing the software - we use this to confirm your purchase status and support requests from customers receive priority over others. You can contact our support department via email at: support@cdroller.com. To be notified about new versions of CDRoller and new products please subscribe to our mailing list at http://www.cdroller.com . All questions regarding orders, licenses or other services should be directed to sales@cdroller.com. If you have any suggestions or comments regarding CDRoller, we'd like to hear from you. Please feel free to send an e-mail to suggest@cdroller.com. All suggestions will be at least considered and you will probably see them as new program's features in the future releases. If you have any problem with our web site at http://www.cdroller.com, please do not hesitate to contact our webmaster at webmaster@cdroller.com.